Privacy Policy

At Nostalgia Food, we believe that protecting your privacy is as important as creating the perfect nostalgic treat. Just as we carefully craft our treat-making machines and gourmet ingredients to bring joy to your kitchen, we handle your personal information with the same level of care, security, and attention to detail.

1. Information We Collect

To provide you with the best possible experience when shopping for our nostalgic treats and machines, we collect certain information:

Personal Information You Provide:

• Contact Details: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit/debit card details (processed securely through our payment partners) or PayPal account information
• Order History: Products you’ve purchased, including treat-making machines, gourmet ingredients, and seasonal treats
• Communication Records: Any messages you send to our support team at [email protected]

Information Collected Automatically:

• Device Information: IP address, browser type, device type, and operating system
• Browsing Data: Pages you visit on our site, products you view, and how you interact with our content
• Location Data: General geographic location to provide relevant shipping information and product availability

2. How We Use Your Information

We use your information with the same care we use to select our gourmet ingredients – meticulously and with your satisfaction in mind:

• Order Processing: To process your purchases of cotton candy machines, popcorn supplies, summer treat kits, and other nostalgic products
• Customer Service: To provide support and answer questions about our treat-making machines and ingredients
• Shipping: To deliver your orders to your doorstep, whether you’re in the United States, Europe, or other regions we serve
• Website Improvement: To enhance your shopping experience and make our site as user-friendly as our treat-making machines
• Marketing: To send you information about new products, seasonal treats, and special offers (only with your consent)
• Security: To protect against fraud and unauthorized transactions, ensuring your payment information remains secure

3. Data Sharing and Disclosure

We treat your personal information like our secret gourmet recipes – we keep them safe and don’t share them unnecessarily:

• Service Providers: We work with trusted partners who help us operate our website, process payments (like Visa, MasterCard, JCB, and PayPal), and ship orders
• Legal Requirements: We may disclose information when required by law or to protect our rights, customers, or business
• Business Transfers: In the event of a merger or sale, customer information may be transferred to the new owners
• With Your Consent: We will only share your information for specific purposes with your explicit permission

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

Since we ship our nostalgic treat-making machines and ingredients to most regions worldwide (excluding some parts of Asia and remote areas), your information may be processed in countries outside your residence. We ensure that all data transfers comply with applicable privacy laws and that your information receives the same protection as in your home country.

5. Data Storage and Security

We protect your data with the same dedication we put into designing our safe, home-use treat-making machines:

• Encryption: We use advanced encryption technology to safeguard your personal and financial information
• Secure Storage: Your data is stored on protected servers with limited access
• Payment Security: All transactions are processed through secure, certified payment gateways
• Retention: We keep your information only as long as necessary to provide our services and as required by law

6. Your Rights and Choices

You have control over your personal information, just like you have control over creating perfect treats with our machines:

• Access and Update: You can review and edit your account information at any time
• Data Portability: You can request a copy of your personal data in a readable format
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Account Closure: You can close your account, though we may retain certain information for legal purposes

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience, much like our machines use specific settings to create perfect treats:

• Essential Cookies: Required for basic site functionality, such as adding items to your cart
• Performance Cookies: Help us understand how visitors use our site so we can improve it
• Functionality Cookies: Remember your preferences, like your language or region
• Advertising Cookies: Show you relevant products and offers (you can opt-out of these)

You can control cookie settings through your browser, though disabling some cookies may affect your shopping experience.

8. Children’s Privacy

Our treat-making machines bring joy to all ages, but our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy as our business evolves, just as we occasionally update our product line with new nostalgic treats. We will post any changes on this page with an updated effective date.

10. Contact Us